RCC Skills for Racial Equity in Healthcare 2/26/2019

RCC Skills for Racial Equity in Healthcare 2/26/2019

By ZSFG Continuing Education Courses and Training

Date and time

Tuesday, February 26, 2019 · 8:30am - 1pm PST

Location

ZSFT Department of Education and Training

1001 Potrero Ave Building 30, Second Floor Suite 3200, CA 94110

Description

Course Description:

Breakfast will be served at this event.

This half-day workshop will build upon the prerequisite one-day fundamental relationship-centered communication (RCC) workshop by applying RCC skills to promote racial equity in healthcare. We will explore the impact of stereotype threat and unconscious racial bias on communication between patients and other members of the health care team. Participants will employ role-play to apply RCC skills as both preventative and restorative strategies in combatting racism. Participants’ own cases will be simulated to enhance relevance and direct application of the workshop content.




Objectives:

Participants will:

  1. Explore the impact of their identities and unconscious racial biases on interactions with patients.
  2. Practice applying RCC skills to prevent the negative effects of stereotype threat and unconscious racial bias in their interactions with patients.
  3. Practice applying RCC skills to build or restore relationships when stereotype threat and unconscious racial bias have negatively impacted patients
  4. Develop an action plan that supports the application of skills in clinical and/or team contexts.



Organized by

The Department of Education and Training (DET) at Zuckerberg San Francisco General Hospital and Trauma Center provides educational resources and learning opportunities for the ZSFG staff and patients. DET strives to meet the ZSFG’s excellence in quality of care and commitment to community wellness by supporting and providing a continuous respectful learning culture.

We value quality care, efficiency, and innovation by supporting best educational practices to ensure impactful learning outcomes for our ZSFG community.

 

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